"I was guided to choosing Bill as our realtor, for both buying and selling, after corresponding with him via email well over a year prior to ever fully making the decision to move. I could immediately sense a difference in his reply in comparison to a lot of the other realtors I'd emailed for property information - quickly discovering that Bill offers "no pressure" customer service, support and integrity that is becoming more and more rare these days. Bill has a very thorough and extensive knowledge of the Oakville area and is the type of realtor that truly makes you feel like you are his only client giving total and immediate attention to any concerns, questions or needs with your purchase or resale. He spent additional time helping us with certain aspects of our move far and beyond the call of duty. Any time of day or evening Bill was always right there at the other end of the phone, fax or computer. This was especially notable during our actual purchase and sale negotiations, as we happened to be out of province during the sale of our current home and out of the country during the purchase of our new home. Bill seems more like a friend than simply our realtor because of his sensitivity towards such large and important decisions as a home purchase helping a person feel reassured about their decisions and his down-to-earth honesty and the care he takes in making sure that a person's needs have been met all around. We believe we were in the best of hands with having Bill as our realtor and look forward to staying in touch - he's literally that kind of person!" Barry and Susan McDonald Oakville, ON Dear Bill, "We are very pleased with the very professional level of service you provided in the past three months during our home search and purchase. Given the fast-moving nature of the residential market in the Oakville-Burlington area, timeliness is critical for the identification of new properties as they come on the market. You provided excellent service in keeping us informed of new opportunities on a daily basis in the target areas we had identified. As a result, we were able to inspect the areas promptly and choose those properties we wanted to view. Your knowledge of the Oakville and Burlington markets is very thorough. You gave good direction regarding price points in the target areas we identified. That is very important for making an informed buying decision. We would have no hesitation in recommending you to friends or relatives who might be in need of a realtor. Thank you for your friendly and professional service. We both enjoyed the experience of working with you." Yours truly, Linda and Chris Verscheure Burlington, ON Hi Bill, "It goes without saying what we thought of the service you provided us while obtaining our home in Oakville. However, I will with my wife, Katherine attempt to capture our feelings. Firstly, what strikes us most is the professionalism that you displayed in dealing not only with us but also with the home owners of houses that you were taking us to view. Since we lived in Hamilton (just moved from B.C.) and were new to the area, we appreciated the prompt service you provided not only in responding to our numerous questions via email, but your willingness to tour us around Oakville to get a better feel for the town. You showed us how diligent you were in providing us with many listings within different areas, which we were interested in - outlining the pros and cons of each area. Your expertise didn't end there; you also gave us valuable advice regarding renovating an older home, highlighting your own personal experiences. Katherine and I felt we lucked out in finding an agent with the clients interests truly at heart. Day or night you were there to assist us. On one occasion, on short notice we had to change some of the viewing appointments and you were more than willing to change the viewing times around to accommodate our schedule, which is rare now a days. Usually, it is somebody else's schedule that the client is following as opposed to their own. We have owned many houses and have dealt with many realtors (mostly in B.C.). Despite not being in the real estate business as long as some of the realtors we have dealt with in the past; I would place you at the top in professionalism, diligence and your ability to get the job done. We both liked your follow up approach by contacting us and checking if you could help in anyway either with the new house or in obtaining one of the many necessary services (doctor, dentist, vet, etc) we will need being that we are new to the area. You even brought to our house a beautiful house warming gift that we have hanging in our home now." All the best Bill, Katherine Huang & Randy Price Oakville ON |
"Hi Bill, reflecting on the experience we had with you as our realtor during the sale of our home and the purchase of our wonderful new home - we look back at a very pleasant experience. We very much appreciated your patience, your upright and respectable personality as well as your professionalism. Your approach to the client - business relationship certainly relieved us of a great deal of the stress one undergoes while selling a home." You are always welcome to drop by and admire our new home!!! Frans and Wilma Stamm'ler Oakville ON "I want to thank you so much for making the experience of buying my first home such a pleasant one. You were always so prompt, professional, informative, and relaxed to spend time with, that it really made it a good experience and I will recommend you to anyone wherever I can."
Thanks again, I really appreciate it!
Ragna Stamm'ler
Oakville ON
"It's amazing to think that it's been over a year that we first spoke to you. At the time we had just started thinking about selling. We loved our home and the neighborhood but knew we would be retiring soon and needed to downsize. During the year we've gone back and forth, numerous emails, market updates and just picking your brain. You NEVER once pressured us to make up our minds..or hurried us to catch the 'right market'. You continued to provide your services at every request. No slick sales tactics, no gimicks, no lies..just a 'friend' to listen and assist when we needed one.
And then, once the decision was made to sell, JUST LIKE THAT, YOU SOLD IT!
Your guidance, feedback, and friendship have been invaluable to us through this journey."
Thanks Bill, you're the best!
Nancy and Dwight Angus
Oakville, ON "Before you becoming our broker we had experienced a much less than satisfactory service with several other brokers. In opposition, since we contacted you not only was this trend completely reversed, but it surpassed our expectations. Your patience made our shopping experience a stress-free endeavour.
Principally, we picked you because of your customer service dedication, also as reflected from your website. Now, I do understand that not many people would pick a broker based on the website, but it did it for us. The website and also the PDF documents contained within, helped us to create an image of your performance, which was entirely accurate.
We believe you truly understand customer service. Not the usual misconception of showing the maximum number of properties in a minimum amount of time, but taking the time to understand customer needs (and peculiarities) and genuinely trying to cater to them.
In a summary, we are very happy and would not hesitate to recommend your services.
Again, thank you kindly for your time and patience."
Peter and Claudia Berlot
Oakville, ON
"Hi Bill, just a short note to say thank-you for all the wonderful service you gave us. You were extremely helpful from the day we called you and throughout our whole home-buying experience. You researched available houses that matched our criteria and price range and always made yourself available to go and look at potential properties. It didn't take long and we found exactly the home we were looking for to raise our kids in for many years to come. You were very instrumental in guiding us along the nerve-racking back and forth of purchase agreement negotiations and when we put our house on the market, you gave us incredible hints to make sure our house was inviting to those who came in. It all happened very quickly for us, but you made it a great experience.
We will have no problem recommending you to any family or friends who are looking to purchase or sell a property." Rob and Lise Downey
Oakville, ON
"Being a first time home buyer I was nervous about purchasing my first place. However, a friend referred me to Bill and after meeting him I felt a lot more comfortable and at ease. Bill is a friendly, honest guy who cares very much about his clients. He is extremely prompt and was always able to answer questions and concerns I had. Bill kept me consistently informed and took me step by step through the process explaining every detail. I would highly recommend Bill as a Realtor as he worked very hard on my behalf and as a result I am thrilled with my first home!"
Julie Dolby
Milton ON
"I'd like to extend our sincere gratitude for your help with the purchase of our new home. As first time buyers, we were a little nervous about the whole process. Not only did you answer the (many) questions we had, you went out of your way to educate us on the questions we should be asking. From the first time we met, Mike and I were confident that your first priority was finding out exactly what was important to us, and that you'd find the perfect home to suit our needs. You always showed us properties that had been carefully selected, and we never felt like we were wasting our time. We are extremely grateful for your patience and expertise. It may be a few years before we find ourselves moving up again, but in the meantime we will DEFINITELY be passing your name along to our friends and relatives. Your professional attitude and genuine personality made a potentially stressful buying process exciting and easy. From presenting potential homes to the negotiations and closing arrangements, we never once had a negative experience. Thank you so much Bill for your wonderful attitude and all of the hard work!" All the best, Kathryn Foster and Mike Griffin
Burlington, ON
"You were wonderful to work with on the purchase of our home. We were very impressed with the professional and efficient manner in which you treated us as potential buyers. You made us feel that no question was too small and no request was too big. We were impressed with the houses that you took us to see in that you knew exactly what we were looking for and our time wasn’t wasted looking at houses that were out of our price range. We found that you were very professional and knowledgeable in every way. Bill, we would, without hesitation, recommend you to anyone who is thinking of buying and selling his or her home. It was a real pleasure doing business with you. Thank you for everything. We have not met a more honest and trustworthy agent and now consider you a friend."
All the best, Carla and Ezio DiFonzo
Oakville, ON
"Bill Pinto demonstrated relentless pursuit of the "ideal" home for us. Always keeping us informed of the latest additions to the MLS and interesting newsletters, we were never left in the dark. Bill demonstrated the utmost in professionalism and detail, and was always able to accommodate our busy family schedule. Even until the very end, Bill dotted every "i" and crossed every "t", and we have no hesitation in recommending him to family and friends."
The Tavares Family
Kitchener, ON
"Bill, we would like to thank-you for making the purchase of our first home a very simple and fun process. From day one we knew you only had our best interest in mind. We really appreciated your approach to our situation when we first met, letting us know your there when we needed you but not rushing us through the home buying experience. We never thought we could feel so comfortable and at ease with the purchase of our first house. We have and will be recommending you to everyone we know as we want them to have the same experience as we have had in our first real estate transaction. As much as we say we're never moving again, we may, and you will be the first person we call."
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Liz and Sean Plunkett Burlington, ON "Bill showed his resourcefulness and professionalism in assisting me with the sale of my home as well as with the purchase of my new home. Thanks to his diligent efforts, I was able to find exactly what I was looking for, and though the search for the 'perfect property' took several months, Bill was energetic and positive throughout the entire process."
Michael Underwood
Burlington, ON
“Simply put, Bill Pinto provided us with straight-forward, reliable, professional and trustworthy solutions for our cross-Canada move from Vancouver to Toronto. Bill is a tremendous person to work with, who exudes positive energy and integrity in everything that he does. Moving across the country is a tremendous ordeal and when you have to purchase a home in a new city, you need to rely on your real estate agent. We were referred to Bill by a trusted real estate agent in BC, but had never worked with Bill until the week before we came to Oakville to start looking for a home. We provided Bill with our "wish list" as it related to our home purchase, and he immediately got to work. Bill provided us with a list of homes that were entirely focused on what we were looking for in a home purchase. He showed tremendous respect for our time, and did not show us homes that were outside the list of requirements we provided to him. He focused on meeting our personal needs, and in this way showed his integrity in servicing his clients. Bill has no hidden agenda. He simply wants to make his clients happy...and he has. We are thrilled with our home in Oavkille and extremely grateful for his professionalism and integrity. We would HIGHLY recommend Bill to anyone looking to find the "house" that will truly be their "home".”
Janice and Tony Moro
Oakville, ON
"In the latter part of June we decided to look for a four bedroom house that would accommodate a family of six with an in-law-suite. Our first venture was to attend an open house that was being held by Bill Pinto. This was our good fortune as Bill then became our real estate agent. Bill paid attention to our requirements and immediately started looking for houses that he thought might meet our needs. We worked with Bill through the internet and as soon as we saw one we liked he would set up an appointment for a viewing. As a result of his thorough knowledge of the real estate business, he found us the ideal house within a week. Bill then led us through the negotiations for our new home, which were done in a very professional manner and he also assisted us with tying up the loose ends that we couldn't have done alone. We were very impressed with everything Bill did for us and we felt relaxed and confident having an agent who didn't stop until everything was finalized." Gary, Phil and Betty McIntyre Mississauga, ON
"We were getting ready to sell our house with two very young kids in the picture. Bill was fantastic at coming in and making what could (and probably should have been) a hair pulling process flow flawlessly. Bill put together some wonderful marketing material featuring our home and community. He also provided exposure for our house through his excellent website as well as using many other top knotch selling tools.
Bill provided us with great recommendations and advice from the pre-sell stage right to when we were getting ready to close the deal. He ensured that we were pleased and comfortable with the end result. It was a pleasure working with him, if we are ever in the situation of buying and selling again, Bill would be our man!" Don and Tanya Simpson Oakville, ON
"We were extremely specific regarding the type of home we wanted to buy. Bill accepted this "needle in a haystack" assignment and stuck with it until we found the perfect home. Throughout the process Bill stayed on top of all the new homes available in the market-place, and kept us well informed. His responsiveness made us feel as if our deal was his top priority. We will definitely use Bill's services again and will recommend him to our friends."
The Dalmazzi Family
Oakville, Mississauga and Ottawa, ON
"Having lived in our present home for the past 22 years, and having raised our family there, we were hesitant about the whole moving thing. Bill made the transition not only easier, but actually a pleasant and exciting experience. His objectivity made the selling of our house easier by making recommendations of what things could be done to make the house more appealing to a buyer, and to increase the selling price of our home. We actually received 100% of our asking price within two weeks. The purchase of our new home was done with both budget and desires in mind. He asked us to express our requirements and price range and only showed us homes that we had a legitimate interest in. With the confidence that Bill could find us a house that we really wanted, we were able to stick to our budget and find the house of our dreams. We truly believe that Bill’s sound business background and thorough knowledge of real estate helped save us thousands of dollars, while finding us the home we hope to live in the rest of our lives.” Rob and Sue Balash
Georgetown, ON |